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Is my trouble with Browning Customer Service or my gun

This is a discussion on Is my trouble with Browning Customer Service or my gun within the Browning Shotgun Forum forums, part of the Shotgun Forums by Model category; My Citori CX was purchased new in 2017. I shoot trap with it maybe three times a month, keep it clean and dry. After a ...



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Old 01-29-2020, 06:47 PM   #1
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Is my trouble with Browning Customer Service or my gun

My Citori CX was purchased new in 2017. I shoot trap with it maybe three times a month, keep it clean and dry. After a year the bluing started to fail (see picture). My gunsmith, a Browning rep himself, took a look at it and said he had never seen anything like it. So I paid the postage and insurance, about $60, and sent it to Browning. After many weeks of hearing nothing I called and was told nothing was being done with my gun. The problem was my fault because, I either had "body chemistry" that reacted badly to the bluing or I had spilled caustic chemicals on the gun.

Both assertions are ridiculous. By the time I got my $2,000 shotgun home I had spend $90 on postage and Browning service charges. Needless to say I am disappointed. None of my other steel guns have this kind of damage, nor has anyone at my gunclub seen such a thing.

Has anybody out there seen this kind of damage before?
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Old Yesterday, 03:34 PM   #2
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Appears to be a reaction to sweat/salts/oils left from a hand print.

I always wipe my citori down with either rem oil, breakfree clp or another type of surface rust inhibitor on the metal after any handling.
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Old Today, 08:24 AM   #3
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Yeah, my upland gun started looking like that around the time I quit hunting.
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Old Today, 10:29 AM   #4
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And one of the reasons I wear a golf glove. My Gti from 1994 has an action that still looks brand new. most are amazed how well it is intact; and this gun has somewhere in the 300K+ round count. Another culprit besides your own body chemistry can be bug and sunscreens. If you used your hands to apply that stuff and then touched your gun, they can easily remove it.
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